Terms & Conditions

Eligibility

Entrants must be 18 years or over and legally resident in the United Kingdom. Before your first entry you must add your date of birth to your account and confirm that you are 18 or over; you only do this once. Once saved, your date of birth cannot be changed from your account — if it is wrong, contact us and we will correct it. Proof of age and identity may be required before any prize is awarded.

Entries

Every competition, including every Instant Win game, can be entered either by paid online entry or, free of charge, by the free postal entry route set out below. Both routes have an equal chance of winning: in a prize competition both go into the same draw, and in an Instant Win game a free postal play is drawn from the same pool of plays as a paid play. The maximum number of tickets one person may hold is shown on each competition page; tickets obtained in excess of that limit are removed from the draw and, if one is drawn, the prize is redrawn. The closing date for each competition is shown on the relevant competition page.

Free postal entry

No purchase is necessary. To enter any competition free of charge, first create a Daily Comps account (we need your details to verify eligibility and contact you if you win), then send an unenclosed postcard — not inside an envelope — by first or second class post to: Daily Comps Ltd, 128 City Road, London EC1V 2NX, United Kingdom. Write clearly on the postcard: (1) your full name exactly as on your account; (2) the email address on your account; (3) your date of birth; (4) your full postal address; (5) your contact telephone number; and (6) the exact name of the competition you are entering, as shown on the site. One postcard is one entry and each entry must be posted separately; bulk entries — several postcards sent together, or postcards sent inside an envelope — count as one single entry. Postal entries must be received at least 24 hours before the competition's closing time; entries received after that cannot be processed. Valid postal entries are allocated a ticket number from those still available, are entered into exactly the same draw, on the same terms and with the same chance of winning as paid entries, and are subject to the same maximum number of entries per person for that competition. Postcards are securely destroyed once processed. Entrants must be 18 or over and resident in the UK. Illegible, incomplete or late entries cannot be processed. For an Instant Win game, a valid postcard gives one free play instead of a ticket, limited to one per person per game, as set out under Instant Win below.

The Draw

Every prize competition (Instant Win games work differently, see below) is drawn at or shortly after its published closing time whether or not all tickets have been sold, or straight away if every ticket has gone before then, and closing dates are not extended. A draw is never run before the competition has closed or sold out. Winners are selected using a cryptographically secure random number generator across all entries, paid and free alike, and there is one first-prize winner per competition. Each draw is recorded in an audit trail, and every winning ticket number is published on the competition page and on our Draw results page; winners who agree also appear on our Winners page. A prize is only redrawn in the cases set out in these terms (tickets over the per-person limit, an ineligible winner, or a prize not claimed in time), and every redraw is recorded in the same audit trail. Winners are contacted using the details on their account, so it is the entrant's responsibility to keep those details up to date.

Prizes

Prizes are as described on the competition page and remain the property of the promoter until delivered to the winner. Delivery within the UK is free. No cash alternative is offered and prizes are not transferable; once delivered, a winner is free to keep or sell their prize.

Prize claims

Winners of prize competitions are contacted by email, using the email address on their account, as soon as the draw completes. A winner must claim their prize, by replying and confirming the details we need to verify eligibility and arrange delivery, within 30 days of that email. If a prize is not claimed within 30 days of notification, or the winner is found not to be eligible, Daily Comps may redraw it at random from the remaining eligible entries in that competition, and the original winner has no further claim to it. Instant Win prizes are credits added to the winner's account automatically, so there is nothing to claim.

Instant Win

Instant Win games are separate from our prize competitions and have no draw date. Each game has a fixed number of plays and a fixed number of winning plays, both shown on the game's page, along with the cost of one play in Rewards Club credits and the prize for a winning play. A play is paid with the number of credits shown (or, once card payments are available, by card at £1 for each credit). The result of each play is decided the moment it is made, using a cryptographically secure random number generator across the plays still left in the game: the chance of a win on any play is the number of winning plays still to be found out of the plays still left, both shown on the game's page, and the game pays out exactly the advertised number of winning plays over its life. The two numbers shown on screen when you play are only a way of displaying that result; they do not decide it. Each winning play wins the number of Rewards Club credits shown on the game's page, which are added to your account balance immediately. Instant Win prizes are paid only in credits: there is no physical prize and no cash alternative. The maximum number of plays one person may make is shown on the game's page. A game closes on the closing date shown on its page or when its last play has been used, whichever comes first. Winning plays not yet found when a game closes are not awarded: they lapse at the closing time and are not carried over to another game. The number of winning plays still to be found is shown on the game's page while it is open. Plays are non-refundable once made, except where UK consumer law requires. Free postal route: you can also enter any Instant Win game free of charge by sending a postcard in exactly the way set out under Free postal entry, with the Instant Win game's exact name. Each person may have one free postal play per Instant Win game; further postcards from the same person for the same game cannot be processed. A valid postcard must be received at least 24 hours before the game's closing time, and is played for you when we log it, which we aim to do on the day it arrives, at exactly the same chance as a paid play. A postcard received in time keeps its play even if we log it after the closing time, provided the game still has plays left; if every play has already been used, a postal play cannot be made. Any credits won are added to your account straight away and the play appears with your other plays on the game's page. A free postal play counts towards the maximum plays per person for that game, so if you have already made the maximum number of plays, a free postal play cannot be added.

Rewards Club credits

Rewards Club credits are a loyalty benefit, not money. You earn credits on what you pay by card for competition entries: for every full £20 paid by card in a single order you receive 1 credit at Bronze level, 1.5 credits at Silver and 2 credits at Gold; the part of an order paid with credits does not earn credits. You can also win credits in Instant Win games. Your level depends on the number of different competitions you have entered yourself: Bronze from the start, Silver from 10 and Gold from 25 (Members Club status may raise it, as set out in the Members Club terms). One credit is worth £1 off entries on Daily Comps, at checkout or on an Instant Win play. Credits have no cash value: they cannot be exchanged for cash, withdrawn, sold or refunded, and they cannot be transferred to another person or account. Credits do not currently expire. If you delete your account, any credits in it are cancelled at the same time and are not refunded or paid out. We may cancel credits that were obtained by mistake, through a technical error, or in breach of these terms.

Self-exclusion

You can self-exclude from your account page for 6 months, 1 year or 5 years. A self-exclusion starts immediately and cannot be lifted or shortened before it ends. While it is active we will not accept any entry from you, paid or by free postal entry, including Instant Win plays, Donate pledges and Members Club included tickets, and any Members Club membership is cancelled. It applies to your account and to any new account opened with the same email address. Entries made before the self-exclusion started remain valid for their draws.

Refunds

Paid entries are final and non-refundable except where required by UK consumer law or where a competition is cancelled by the promoter.

Deleting your account

You can delete your account at any time from your account page by typing DELETE to confirm. Deleting your account is permanent. You forfeit every entry you hold, including entries in competitions that have not yet been drawn, and any prize that has not yet been delivered to you. Forfeited entries are removed from the draw and are not refunded, except where UK consumer law requires, and a forfeited prize is not redrawn. Any credits and any Members Club membership end at the same time, without refund.

Promoter

Daily Comps Ltd, a company registered in England & Wales under company number 17490633. Registered office: 128 City Road, London EC1V 2NX, United Kingdom.

Members Club

The Members Club is an optional monthly membership that automatically enters you into the competitions we run. Two plans are available: Standard (£60 per month) and Premium (£110 per month). Membership is entirely optional — every competition can always be entered individually, including free of charge via the free postal entry route above. To join you must meet the same requirements as for any paid entry: you must be 18 or over, resident in the United Kingdom, and have completed your account details including your date of birth and delivery address. Membership is personal to your account and cannot be shared or transferred.

Members Club — included entries

While your membership is active you automatically receive one included ticket for each competition your plan covers: the Standard plan covers every competition tagged Standard; the Premium plan covers every competition, including those tagged ★ Premium. Instant Win credit games are not part of any plan and never receive included plays. Included tickets are issued shortly after you join and shortly after each new qualifying competition opens. You receive at most one included ticket per competition per membership, including where your membership renews while a competition is still open. Included tickets count towards the maximum entries per person for the relevant competition. If a competition is sold out, or you have already reached its per-person entry limit, an included ticket cannot be issued for that competition and no substitute or refund is due. In every other respect included tickets are ordinary entries: they go into the same draw with the same chance of winning as any other entry. They have no cash value and cannot be transferred, exchanged or refunded. The number and mix of competitions we run — and therefore how many included tickets you receive in any month — varies and is not guaranteed.

Members Club — billing and cancellation

Membership is a rolling monthly subscription. Your plan price is charged when you join and then automatically each month on your renewal date until you cancel. You can cancel at any time from your account page and no further payments will be taken. Please note that cancelling ends your included entries immediately: from the moment you cancel, no included tickets are issued for any competition — including competitions that open during the remainder of the period you have paid for. Tickets already issued before you cancel remain valid for their draws, and your Rewards Club status remains in place until the end of the period you have paid for. Payments already made are not refundable except where required by law. If you change your mind before your paid period ends, you can resume your membership from your account page: included tickets start again from that point, including for competitions open at the time. You can switch plans at any time; the switch takes effect immediately and the new plan price applies from your next renewal. We may change plan prices or benefits by giving you at least 30 days' notice by email; any change applies from your first renewal after the notice period, and you can cancel before it takes effect.

Members Club — Rewards Club status

While your membership is active it includes Rewards Club status: Silver with the Standard plan, Gold with the Premium plan. If your own entry activity has already earned you a higher status, you keep the higher of the two. Included Members Club tickets do not count towards Rewards Club level progression, which is based only on competitions you enter yourself. When your membership ends, your status returns to the level your own activity has earned.

If anything on this page is unclear, please get in touch and we will be happy to help.